Top Operations Jobs

The Compliance Review Specialist ensures adherence to customer repair requirements and regulations, enhances customer satisfaction, and drives process improvements within the Aftermarket Service Center.

The Compliance Review Specialist ensures product repair compliance with customer orders and regulatory mandates, supporting customer service and operational execution.

Lead and manage classified IT infrastructure operations: administer Windows and RHEL servers, VMware virtualization, storage, networking, and cybersecurity posture (DISA STIGs, Nessus). Maintain classified development/integration environments, perform after-hours maintenance, and achieve required certifications (e.g., McAfee ePO).

Provide help-desk level system administration and end-user support for customers at Hill AFB. Resolve technical and access issues, use automation and scripts to improve workflows, develop user training and documentation, and coordinate with internal/external organizations. Maintain required certifications and an active Top Secret clearance.

Manage and secure high-performance, air-gapped server and desktop environments. Configure and sustain Windows and Linux systems, virtualization, and Active Directory; perform vulnerability assessments, incident troubleshooting, and technical documentation to support critical defense missions.

Provide frontline help-desk support: resolve end-user technical issues, process access requests, deploy and document solutions, use automation/scripts to improve efficiency, and train users. Support internal and external customers and perform other assigned IT support tasks at Hill AFB.

Manage and track program/government assets through manual inventory and electronic systems, maintain asset pedigree and reporting, support audits and Government Property coordination, and document metrics to inform future support needs.

Manage enterprise incident lifecycle for multi-classification WAN/LAN networks: analyze trends and root causes, produce reports, facilitate postmortems and technical meetings, assign and track incidents in an ITSM tool, escalate and own major incidents, create knowledge articles, and verify service restorations.

Manage and secure classified closed-area IT infrastructure: Active Directory administration, desktop support, virtualization (VMware/Hyper-V), monthly patching and STIG compliance, DNS/DHCP and domain health, logging and incident response, documentation, change management, and support for RMF accreditation and audits in a Top Secret environment.

Lead administration and support of multi-vendor enterprise storage arrays (Dell, HP), ensure secure storage operations, perform SAN zoning, LUN provisioning, backups/restores, migrations, firmware/patch maintenance, and on-call/after-hours maintenance while collaborating with security, engineering, and customers to maintain operational excellence.