Lead Teachable’s brand and content function, including brand identity, narrative, creative output, content strategy, events, PR, and earned media. Manage internal leads and creative talent, external agencies, campaigns, and cross-functional partnerships. Set strategic and creative direction, oversee events and communications, establish performance metrics, and align brand initiatives with business goals. The role also requires mentoring leaders and maintaining a consistent brand experience across channels and audiences.

Lead voice-of-customer research and translate insights into adoption programs, lifecycle content, case studies, and sales enablement. Partner with Product, Customer Success, and Marketing to design and run customer interviews, synthesize qualitative and quantitative feedback, and create adoption plays that drive engagement, retention, and expansion. Operate as a senior individual contributor, leading initiatives end-to-end and influencing cross-functional stakeholders.