Build and maintain a canonical customer operating data layer integrating Salesforce, Jira, Langfuse, Snowflake, product telemetry, and other sources. Develop data models, integrations, reconciliation logic, automation, alerts, executive reporting, and AI-supported customer summaries. Translate lifecycle requirements into reliable workflows and production-ready code while partnering with business, technical, BI, and source-system stakeholders. Establish data governance, metric definitions, freshness standards, and reporting consistency for customer health, adoption, renewal, and expansion decisions.