Top Customer Success Jobs

The Senior IT Support Engineer is responsible for complex troubleshooting, managing IT operations, supporting test labs, and collaborating across teams to enhance technical infrastructure.

The Product Support Specialist provides assistance to customers through calls and emails, analyzes customer requests, and collaborates with leadership to enhance support processes.

Join Motive as a Designated Support Engineer to provide high-level technical support and build customer relationships. Responsibilities include troubleshooting, issue resolution, and documentation, while collaborating with various teams to enhance customer experience.

The Trial Success Manager will lead the trial process for clients, manage POC activities, design solutions, deliver training, and analyze data for success.

As a Senior Solutions Engineer, you'll partner with Strategic Account Executives, drive discovery conversations, and tailor demonstrations, ensuring customer needs are met and driving business outcomes.

The Manager of the Winback Team leads a team focused on customer reactivation and retention through strategic problem-solving and relationship-building. Responsibilities include managing operations, coaching staff, reporting team progress, and collaborating across departments to enhance processes.

This role involves partnering with Account Executives to drive customer success through technical expertise and business acumen, showcasing product value and addressing customer challenges.

The Customer Success Manager will oversee post-sale customer lifecycle, manage implementations and technical solutions, and ensure client satisfaction with the platform.

As a Solutions Engineer, you'll support Mid Market customers by driving deal strategy, delivering product demos, and translating challenges into solutions while collaborating with Sales and Engineering teams.

Lead end-to-end data integration initiatives using Advanced SQL, optimize and design SQL queries, build reporting datasets, implement data quality controls, mentor junior members, and collaborate with finance and HR teams.