As an Associate on the Insurance Benefits team, you will manage day-to-day operations for medical, dental, and vision benefits, resolve client issues, collaborate cross-functionally, and assist in creating internal resources and solutions to enhance the customer benefits experience.

The Customer Implementation Manager at Justworks will define and deliver customer onboarding and support experiences, enhancing the user experience by identifying gaps and collaborating with Product teams. They will facilitate communication, train support teams, and gather customer feedback to inform product development and prioritize feature requests.

As a Customer Success Manager at Justworks, you will be responsible for developing strong relationships with customers, ensuring their long-term success on the platform, and driving business growth through value delivery and retention strategies.