Top Customer Success Jobs

Lead post-sales relationships for strategic enterprise customers, ensuring successful deployment, adoption, and value realization of Dynatrace products. Mentor and coach other CSEs, advocate for customers with support and product teams, prepare business reviews, document best practices, and resolve complex technical issues across customer infrastructures.

Serve as a trusted post-sales technical advisor for strategic customers: drive Dynatrace deployment and adoption, troubleshoot complex integrations, provide training and coaching, advocate customer needs to support and product teams, conduct business reviews, and document best practices.

Lead Customer Success Engineer who provides technical leadership for customer onboarding, escalations, solution architecture, and cross-functional collaboration to ensure product adoption and success.

Provides senior technical customer success support for Dynatrace enterprise customers by diagnosing complex configuration and integration issues, driving product adoption, delivering training, and advising on best practices. The role advocates for customers with Support, Product Management, and R&D; participates in business reviews; develops success plans; mentors TAMs; and manages executive relationships. It requires deep Dynatrace expertise, SaaS knowledge, cloud and DevOps experience, strong communication, and relevant certifications.

Lead post-sales technical engagements for strategic enterprise customers: mentor CSEs, drive Dynatrace adoption, act as customer advocate across support and product, run business reviews, document best practices, and accelerate issue resolution by liaising with support, product management, and R&D.

Post-sales technical lead for strategic customers, ensuring successful deployment, adoption, and value realization of Dynatrace products. Troubleshoot complex integrations, advise on architecture and best practices, provide training and coaching, act as customer advocate across support and product teams, conduct business reviews, and document success plans while understanding customers' infrastructure and regulatory requirements.

Lead and scale APAC post-sales operations: own regional operating model, lead analysts, partner with CS/Support/Services, deliver programs, implement automation and AI-enabled improvements, and provide executive reporting and regional feedback to global standards.