Lead Customer Success Engineer

Posted 2 Hours Ago
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Hiring Remotely in Lima, PER
Remote or Hybrid
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Dynatrace delivers answers and intelligent automation from data.
The Role
Lead Customer Success Engineer who provides technical leadership for customer onboarding, escalations, solution architecture, and cross-functional collaboration to ensure product adoption and success.
Summary Generated by Built In
Your role at DynatraceWhat will help you succeedWhy you will love being a DynatracerCompensation and Rewards

What the Team is Saying

Michael Polter
Jamie Mallett
Trevor Ealy
Hannah Fleming
Kristen Hanlan

Dynatrace Compensation & Benefits Highlights

  • Leave & Time Off Breadth Paid time off includes parental and volunteer time, with recurring company-wide Wellness Days each quarter. Some U.S. roles also describe an unlimited PTO approach that expands time-off flexibility.
  • Healthcare Strength Healthcare coverage spans medical, dental, and vision, with added life/disability insurance and a mental-health Employee Assistance Program. U.S. materials also reference HSA/FSA options.
  • Equity Value & Accessibility Equity participation is available through an Employee Stock Purchase Plan and role-based equity eligibility in many postings. Company filings further confirm an active ESPP in eligible locations.

Dynatrace Insights

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The Company
HQ: Boston, MA
5,600 Employees
Year Founded: 2005

What We Do

Dynatrace lets customers understand their business like never before, so they can see beyond the complexity, find and fix problems faster and automate manual tasks with Al — so they can focus on what truly matters: running their business.

Why Work With Us

In a world that runs on software, our Al-driven insights cut through the noise, allowing you to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Our culture, fueled by curiosity, openness, and authenticity, drives our pursuit of innovation and excellence in crafting the Dynatrace platform.

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About our Teams

Dynatrace Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Majority of roles are hybrid with flexibility. Please speak with our recruiting team for specific details on hybrid work.

Typical time on-site: 2 days a week
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