Top Customer Success Jobs

Provide B2B client support for internet products, domain portfolios, DNS, digital certificates, digital brand management, and billing. Respond through chat, phone, and email; troubleshoot and resolve inquiries; escalate complex issues; maintain client relationships; communicate product updates; collaborate on launches and projects; and meet service performance metrics.

Provides B2B client support for domain names, DNS, digital certificates, digital brand management, billing, and related technical issues. Responds through chat, phone, and email; troubleshoots inquiries, manages escalations, maintains client relationships, and collaborates with internal teams on launches and projects. The role requires strong communication, organization, Microsoft Office proficiency, adaptability, and the ability to perform in a fast-paced, high-volume environment.

Provides business-to-business client support by answering inquiries, resolving issues, fulfilling requests, managing workflows, navigating databases, and maintaining strong customer relationships. The role requires accurate multitasking, process-improvement awareness, effective communication, and proficiency with Microsoft Office. Representatives also identify opportunities to retain and grow existing client business through outstanding service.

Provides B2B client service for corporate and legal services, including researching and processing legal documents, managing client portfolios, answering inquiries, entering data, filing documents, and navigating multiple databases. The role requires strong communication, organization, problem-solving, multitasking, and time-management skills while identifying process improvements and opportunities to support existing business.

Manage international entity portfolios and client communications for global subsidiary compliance. Serve as primary GSM contact, handle requests via Salesforce, coordinate with local offices and vendors, support KYC due diligence, facilitate client/vendor calls, and ensure timely corporate filings and ad-hoc compliance tasks.

Manage strategic B2B client relationships for digital brand services, serving as the primary account contact for Fortune 1000 customers. Build executive relationships, understand business goals, provide strategic insights and analytics, drive retention and satisfaction, coordinate projects, support account planning and sales opportunities, negotiate contracts, conduct business reviews, and maintain accurate CRM records. The role requires strong communication, negotiation, analytical, organizational, and technology skills.

Manage and grow strategic B2B client relationships for digital brand services. Serve as primary account contact, deliver strategic insights and presentations, drive retention and revenue, coordinate cross-functional teams, maintain CRM records, attend industry events, and support contract/price negotiations.

Supports enterprise B2B clients using domain names and digital brand services. Responds to inquiries through chat, phone, and email; troubleshoots domain, DNS, certificate, billing, order, and technical issues; manages escalations; builds client relationships; explains products and industry changes; collaborates on launches and projects; and meets client service performance metrics.

Provide B2B client support for Annual Reports & Business License team: research and process legal documents, manage client portfolios, respond to inquiries by phone/email, perform data entry and electronic filing, navigate multiple databases, recommend process improvements, and help grow client relationships.

Provide B2B client service for annual report preparation and filing: research, review, and process legal documents; manage client portfolios; answer client inquiries by phone and electronically; perform data entry and electronic filing; navigate multiple databases; recommend process improvements and grow client relationships through proactive service.