Top Customer Success Jobs

The Senior Solutions Architect will lead technical implementations for Transaction Monitoring, manage client relationships, and mentor teams.

The Revenue Operations Manager will enhance post-sales operations, drive customer value, analyze performance trends, manage resource allocation, and ensure data accuracy.

The Senior Technical Account Manager will manage complex client portfolios, provide technical strategy, mentor peers, and oversee migrations, ensuring effective platform adoption.

As a Senior Technical Account Manager, you'll provide strategic technical guidance, support client projects, and ensure product effectiveness post-implementation, collaborating closely with client teams.

The Senior Technical Account Manager will partner with clients to optimize their use of Alloy's technical solutions, ensuring successful integrations and driving revenue through client satisfaction. Responsibilities include scoping technical requirements, providing implementation support, and fostering ongoing client relationships.

The Manager of Commercial Technical Account Management leads a team, manages client accounts, oversees escalations, and develops best practices in technical account management.

The Senior Technical Support Engineer I resolves technical issues for Alloy's clients, manages support cases, creates documentation, and mentors teammates to enhance client satisfaction.

The Senior Client Success Manager will manage strategic relationships, ensure SaaS retention, advise on fraud management, and identify growth opportunities within enterprise accounts.

The Solutions Engineer collaborates with account executives, overcoming technical hurdles during the pre-sales process and managing technical stakeholder interactions, demos, and proof of concepts.

The Senior Client Success Manager will manage a portfolio of accounts, ensuring customer satisfaction, retention, and identifying growth opportunities while acting as a strategic advisor.