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As a Manager, Account Management at Navan, you will lead a team responsible for driving revenue, maximizing client value, and ensuring customer satisfaction. Your role involves cross-functional collaboration, team development, revenue growth, and retention strategies.
As an Account Management Associate, you will support customer's travel and expense needs, collaborate with internal teams, provide feedback for product improvement, and ensure excellent customer experience. Responsibilities include partnering with customers, maintaining product knowledge, driving satisfaction and retention, and renewing contracts. Requires a bachelor's degree or relevant experience, 1-2 years in sales or account management, project management skills, data-driven approach, excellent communication, and passion for customer experience.
Responsible for supporting Administrator’s travel and expense needs, providing excellent customer experience, managing accounts, and driving customer satisfaction and retention. Collaborate with internal teams to improve customer-facing platforms. Bachelor's degree or equivalent experience required with 1-2 years of experience in a related role within a SaaS company. Strong project management, organizational, and communication skills are essential.
As an Account Management Associate, you will support the travel and expense needs of administrators. You will partner with customers, provide product support, drive revenue opportunities, and ensure customer satisfaction and retention. This role requires a data-driven approach, project management skills, and a passion for customer experience.
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