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As a Solutions Engineer at Cloudflare, you will act as a technical customer advocate, working closely with various teams to ensure customer success. Your role involves understanding client needs, designing appropriate solutions, and explaining technical concepts in simple terms. You will leverage your IT and engineering insights to help clients effectively adopt Cloudflare's offerings, while also collaborating within a diverse team in a project-driven environment.
The Senior Solutions Engineer collaborates with clients from ideation to production, providing technological expertise in networking, cybersecurity, and edge computing. The role involves problem-solving, offering best practice guidance, and contributing to technical advocacy for major accounts, ensuring a deep understanding of client needs and operational processes.
The Senior Named Solutions Engineer at Cloudflare will collaborate with enterprise clients, offering technical support and guidance on networking, cybersecurity, and edge computing. The role requires a deep understanding of client needs and the ability to advocate for best practices while navigating complex technological challenges. Continuous learning and contributing to a diverse team are key components of the position.
The Senior Solutions Engineer will work with clients to solve complex technology problems, focusing on public sector and private sector collaborations. Responsibilities include providing technical and operational guidance, mastering relevant technology domains, and contributing to the solutions engineering community by sharing insights and best practices.
The Channel Account Manager will recruit and operationalize new reseller and systems integrator partners to expand Cloudflare's sales reach in Latam/Mexico. Responsibilities include developing partner business plans, managing sales forecasts, negotiating contracts, and ensuring customer satisfaction while maintaining strategic relationships with key accounts.
The Senior Majors Account Executive will manage key accounts, drive Go To Market strategies, and engage with C-level clients to foster business partnerships. Responsibilities include developing major account plans, coordinating with stakeholders, and achieving revenue goals. The role demands a solutions-oriented approach and strong customer service skills.
The Technical Account Manager (TAM) is responsible for providing high-level technical support to strategic customers post-contract, managing support interactions, advocating for customer needs, and collaborating with product and engineering teams to enhance customer satisfaction and service delivery.
The Technical Account Manager at Cloudflare serves as the primary technical support contact for strategic customers, managing post-contract support, responding to escalations, and collaborating with cross-functional teams to maintain customer satisfaction. Responsibilities include overseeing support interactions, providing proactive recommendations, and delivering quarterly support reviews, while promoting a strong relationship with customers.
As a Solutions Engineer, you will act as the technical advocate for customers, managing their needs and assisting with scalable solutions. You will engage with various teams at Cloudflare to promote product adoption while ensuring customer success through a deep understanding of technology and customer challenges.
The Business Development Representative will act as the first contact for customers, helping them find solutions and delivering excellent customer service. Responsibilities include developing sales skills, meeting quotas for qualified opportunities, working with stakeholders, and managing sales activities using Salesforce. A focus on teamwork and customer-centric approaches is essential in this hybrid sales role.
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