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Top Remote Senior Level Customer Success Jobs in Wilmington, NC

4 Days Ago
US
Remote
473 Employees
Senior level
473 Employees
Senior level
Cloud • Software • Database
The Customer Success Manager will onboard CockroachDB customers, ensuring they effectively utilize the database and achieve their business objectives. The role involves eliminating technical frictions, collaborating with sales, and developing customer relationships to enhance subscription growth and drive product adoption.
Top Benefits:
401-K
Adoption Assistance
Child Care Benefits
+55 More
4 Days Ago
United States
Remote
Senior level
Senior level
Healthtech • Database
The Client Partner in Life Sciences at Datavant is responsible for understanding client business needs to drive customer growth, retention, and satisfaction. This role includes managing the sales process for Life Sciences solutions, building relationships with clients, and collaborating with cross-functional teams to achieve company objectives.
4 Days Ago
2 Locations
Remote
35 Employees
Senior level
35 Employees
Senior level
Fintech
As a Support Specialist II at Vimeo, you will resolve complex technical issues related to live video streaming for Enterprise clients, provide expert guidance, develop client relationships, conduct onboarding, and contribute to continuous improvement of support processes. You will handle inquiries across various channels and collaborate with internal teams to ensure customer success.
4 Days Ago
United States
Remote
79 Employees
Senior level
79 Employees
Senior level
Marketing Tech • Sales
As a Senior Customer Success Manager at Reprise, you will drive the adoption of the Reprise platform, manage customer relationships, streamline demo strategies, and help customers achieve their business goals while identifying opportunities for expansion and improvement.
4 Days Ago
2 Locations
Remote
Senior level
Senior level
Healthtech
The Client Experience Manager will oversee client interactions, operational processes, and support strategies to enhance client satisfaction and ensure timely issue resolution. Responsibilities include analyzing healthcare claims data, reviewing client-facing reports for accuracy, onboarding users, managing client inquiries, and facilitating communication on invoices and SLAs.
4 Days Ago
United States
Remote
162 Employees
115K-125K Annually
Senior level
162 Employees
115K-125K Annually
Senior level
Big Data • Cloud • Other • Analytics
The Senior Customer Experience Strategist at Bixal will enhance federal CX landscapes and improve service delivery by establishing CX practices in government agencies, facilitating workshops, managing customer research operations, and aligning technology with customer experience goals.
4 Days Ago
USA
Remote
67 Employees
Senior level
67 Employees
Senior level
Digital Media • Other • Software • Analytics
The Manager, Customer Success at Chartbeat will lead a team of Customer Success Managers, focusing on account management and customer retention. This role requires strategic planning and the ability to cultivate executive relationships with key stakeholders, manage customer renewals, and identify upsell opportunities while ensuring excellent customer service and team management.
5 Days Ago
USA
Remote
458 Employees
Senior level
458 Employees
Senior level
Healthtech
The Customer Success Manager will manage relationships with Enterprise clients, oversee project implementations, identify growth opportunities, and ensure client satisfaction. Responsibilities include collaborating with internal teams, employing data-driven insights, managing renewals, and contributing to best practices development.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+17 More
5 Days Ago
United States
Remote
1,040 Employees
45K-60K Annually
Senior level
1,040 Employees
45K-60K Annually
Senior level
Software • Financial Services
The Customer Success Executive is responsible for managing relationships with clients, addressing their needs, and guiding them through service offerings. They work closely with sales and marketing teams to drive growth, manage invoicing processes, and improve customer satisfaction while ensuring communication and training.
5 Days Ago
United States
Remote
218 Employees
76K-110K Annually
Senior level
218 Employees
76K-110K Annually
Senior level
Fintech
As the Customer Communications Strategist at Guideline, you will oversee all customer-facing communications, manage the communications calendar, and collaborate with various teams to enhance customer experience. This includes developing messaging strategies, analyzing performance metrics, and driving process improvements to ensure effective and timely communication.
Top Benefits:
401-K
Health Insurance
Free Snacks and Drinks

Top remote Companies in Wilmington, NC Hiring Customer Success Roles

See All
Cockroach Labs Thumbnail
Software • Database • Cloud
6 Offices
473 Employees
Quona Capital Thumbnail
Fintech
Washington, DC
35 Employees
Bixal Thumbnail
Other • Cloud • Big Data • Analytics
2 Offices
162 Employees
Rialtic Thumbnail
Healthtech
Atlanta, GA
Datavant Thumbnail
Healthtech • Database
San Francisco, CA
Reprise, Inc Thumbnail
Sales • Marketing Tech
Boston, MA
79 Employees
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