Top Remote Senior Level Customer Success Jobs in Portland, OR

The Escalation Engineer tackles complex customer issues related to MongoDB, ensuring positive outcomes through technical expertise and collaboration. They provide support during escalated situations, mentor new team members, and drive resolution for mission-critical database systems.

The role involves leading strategic business projects to enhance customer centricity within the Business Cards and Payments team, focusing on operational alignment, communication with executives, and project management.

Support service delivery for HSA, FSA, HRA, Commuter Benefit, and COBRA products, ensuring customer satisfaction and effective operations.

The Strategic Account Manager manages large customer accounts, drives revenue through renewals and expansions, and collaborates with support teams to ensure success.

Lead the Customer Success team to maximize client engagement, retention, and revenue growth for Vivian Health's healthcare staffing agency customers.

The Solution Consultant - Business Value engages with customers to align Benchling's solutions with their business needs, emphasizing value delivery and customer engagement. Responsibilities include assessing customer needs, developing methodologies for value quantification, leading cross-functional teams, and providing thought leadership on industry trends. The role requires a strong executive presence and the ability to guide customer interactions effectively.

As a Customer Success Manager, you will manage customer relationships, oversee the customer lifecycle, ensure optimal journeys, and assist in problem resolution.

The Digital Engagement Manager will oversee customer relationships for the Population Intelligence platform, drive client success, manage product adoption, and facilitate audience activation through agency collaboration and process optimization.

The Sales Enablement Manager will connect Marketing and Sales teams, develop sales training programs and resources, and manage the SDR team to enhance sales effectiveness.

The Senior Implementation Manager will partner with Enterprise customers to develop deployment strategies and manage complex project plans, ensuring efficient implementation of the product while acting as an advocate for customer feedback.