Top Remote Senior Level Customer Success Jobs in Houston, TX

The EVP of Customer Success and Services will lead global customer success initiatives, ensuring customers achieve their desired outcomes and maximize value from the tech skills development platform. Responsibilities include building teams, driving customer retention and engagement, establishing data-driven processes, and fostering a culture of customer success throughout the organization.

As a Customer Success Manager at CertifID, you'll manage a portfolio of Mid-Market and SMB customers, overseeing onboarding and ongoing success. Responsibilities include developing strong relationships, managing transitions with the sales team, conducting trainings, and identifying risks to customer satisfaction.

The Senior Client Success Manager will lead client-facing activities for insurance clients, ensuring growth, profitability, and satisfaction. Responsibilities include managing partnerships, overseeing financial performance, influencing internal stakeholders, and delivering insights based on key performance indicators.

As the Customer Experience Operations Lead, you'll optimize digital customer journeys, analyze customer data for retention strategies, improve customer success processes, and collaborate with various teams to enhance customer experience. You'll also provide training, prepare reports, and advocate for customers in social media.

The Customer Success Manager will focus on onboarding customers, managing their lifecycle, and ensuring their long-term success with data security and governance. Key responsibilities include developing onboarding plans, defining project objectives for use cases, managing project teams, and assessing customer health.

The Senior Customer Experience Consultant at Qualtrics delivers consulting services to clients, offering expert guidance on developing and enhancing Customer Experience Programs. This role requires effective communication, strategic thinking, and the ability to manage projects while collaborating closely with both clients and internal teams. The consultant will also drive growth within client accounts by ensuring timely delivery and actionable recommendations.

The Manager of Client Experience Support at Cohere Health leads a team to ensure exceptional service and support around the healthcare technology platform, handling client troubleshooting and investigations, mentoring team members, developing support programs, and collaborating with product and technical teams to resolve issues efficiently.