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Top Remote Senior Level Customer Success Jobs in Boise, ID
The Director of Customer Care will lead customer support operations, implement and optimize CRM capabilities, oversee performance metrics, handle escalations, mentor team leads, and maintain up-to-date knowledge resources to enhance customer experiences in a fast-paced SaaS environment.
As a Client Success Manager at LRN, you will maintain client relationships, ensure value delivery, manage all commercial aspects of the partnerships, and act as a strategic advisor to clients. You will work on account growth, conduct business reviews, analyze client metrics, and represent client feedback to internal teams.
As a Customer Success Manager, you will manage a portfolio of clients, ensuring retention and satisfaction. You will identify growth opportunities, renew contracts, and act as a liaison between the customer and internal teams to maximize value from our services. Strong relationship-building skills with executive and senior leadership are crucial for this role.
The Senior Client Support Consultant is responsible for overseeing the group claims client experience, enhancing client satisfaction, addressing escalations, and collaborating with internal teams. This role involves developing service solutions, training on benefit claims, and maintaining relationships with employers and brokers.
The Customer Support Manager at Keyfactor leads and manages a team of support professionals, ensuring high-quality service delivery and handling customer escalations. They focus on team development, adherence to service level agreements, and collaboration across departments to improve customer satisfaction and operational efficiency.
As a Client Success Manager, you will lead efforts to expand Enveritas' reach into new market segments, particularly in palm oil, rubber, and cocoa. Your responsibilities will include managing client relationships, conducting sustainability analysis, and collaborating on special projects with global colleagues, focusing on issues like emissions and farmer livelihoods.
As a Senior Technical Support Specialist, you will provide technical and operational support to clients, helping them resolve issues on Signifyd's platform. This involves troubleshooting, analyzing large datasets, and coordinating with engineering and product teams to ensure service reliability and customer satisfaction.
As a Client Relationship Manager at Yuno, you will manage key customer accounts, building relationships, driving revenue growth, and ensuring client satisfaction through collaboration with cross-functional teams. Your role will involve data analysis to inform strategic decisions and enhance service delivery.
As a Customer Success Architect at Bobsled, you will design optimal platform implementations, provide technical support, enhance products based on customer feedback, build strategic relationships with clients, manage incidents, and ensure thorough documentation of issues.
The Senior Mobile User Acquisition Specialist will lead user acquisition strategies for mobile apps, focusing on planning, executing, and optimizing campaigns across various mobile ad platforms. Responsibilities include monitoring ad performance, A/B testing, collaborating with design for ad creatives, and managing external partnerships to drive app growth.
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