As a Manager, Program Management in Customer Operations, you'll lead a PMO team, oversee project and program delivery, coach team members, communicate progress to leadership, and collaborate with cross-functional teams to enhance customer operations.

Manage the Customer Operations PMO, leading a team of project managers, overseeing project delivery, and collaborating with cross-functional teams to enhance customer experience and operational efficiency. Responsible for prioritizing initiatives and handling multiple projects while utilizing tools and methodologies to ensure effective project management.

The Staff Technical Program Manager at Squarespace will lead complex technical initiatives, ensuring efficient delivery of Revenue Systems products, and collaborating closely with Product Management, Engineering, and executive stakeholders while improving group processes.