Top Operations Jobs

Provide technical, customer-facing support to merchants in Japan: troubleshoot API/integration/payment issues, debug logs, advise on best practices, collaborate with Product/Engineering/Commercial, and contribute to global support improvements and documentation.

Lead a Madrid-based team performing KYC/CDD for platform onboarding. Manage capacity, metrics, QA, escalations, and cross-functional alignment with Compliance and Product to ensure regulatory compliance and excellent merchant experience.

Lead and manage a regional IT support team, driving technical direction, improving processes, delivering high-quality support, and ensuring collaboration across functions.

The Head of Global Merchant Risk at Adyen manages operational risk, oversees global teams, influences risk policies, and leads collections strategy while ensuring alignment with the company's governance.