Top Operations Jobs

The Senior Commercial Tools Specialist will optimize workflows for commercial teams by analyzing process gaps, driving adoption of best practices, and collaborating with stakeholders to enhance operational efficiency and data utilization.

Lead and manage a regional IT support team, driving technical direction, improving processes, delivering high-quality support, and ensuring collaboration across functions.

Perform customer due diligence and enhanced due diligence reviews for new and existing merchants; produce AML/CDD risk assessments; resolve onboarding blockers; advise stakeholders; maintain compliance with CDD/EDD regulations; optimize onboarding processes and monitor checks.

The Strategy & Business Operations Lead will shape Adyen's strategy and drive alignment across the organization, leading cross-functional initiatives, and developing a high-performing team to monitor business performance and execute strategic plans.

The Head of Global Merchant Risk at Adyen manages operational risk, oversees global teams, influences risk policies, and leads collections strategy while ensuring alignment with the company's governance.

Lead a team of Project Operations Managers in delivering customer solutions, driving process improvements, and managing global project initiatives while ensuring efficient implementation of Adyen's services.

Assess and strengthen Adyen's global non-financial internal control framework. Test and review operational, HR, legal/compliance controls; identify deficiencies; support auditors (SOC1/SOC2); advise business stakeholders; drive improvements and automation; contribute to projects like new products and licences.

Lead the AI and innovation direction for Operations, identify and prioritize high-value use cases, and build a central Ops innovation model. Manage a small Forward Deployed AI team, partner with domains and engineering to deliver scalable solutions, track delivered value, and drive adoption and upskilling across the function.

Design and run scalable content operations: build AI-assisted production pipelines, governance, localization frameworks, and reporting to turn content production into a repeatable global growth engine.

Provide technical, customer-facing support to merchants in Japan: troubleshoot API/integration/payment issues, debug logs, advise on best practices, collaborate with Product/Engineering/Commercial, and contribute to global support improvements and documentation.