Top Operations Jobs

Lead high-impact, data-driven operational strategy projects across product domains. Drive continuous improvement, CX analysis for enterprise segments, cross-functional alignment, KPI monitoring, and senior leadership reporting.

Lead a global QA team covering AML/KYC/Transaction Monitoring, underwriting and fraud risk. Design and run a comprehensive QA framework, perform monthly testing, identify risks and root causes, report outcomes to leadership, track remediation to closure, and provide data-driven insights to support operational excellence and projects.

Manage account handovers between BD, CSMs, and AMs; design, document, and analyze sales incentive programs; prepare client-facing materials and maintain related workflows and reporting.

Lead a global KYC, name screening and transaction monitoring operations team. Define strategy, staffing and 24/7 coverage, drive AI/automation transformation, improve procedures and controls, balance risk with customer experience and commercial impact, and partner with Risk Product, Engineering and 2LOD to scale onboarding and FinCrime operations.

Lead global onboarding and financial crime operations (KYC, name screening, transaction monitoring). Set strategy, build and manage distributed teams, define operating rhythm and OKRs, drive AI/automation transformation, improve procedures, controls and documentation, and balance risk, customer experience and commercial outcomes.

Lead a global Risk Operations team across Acquiring, Issuing and Credit Risk to define procedures, scale onboarding and in-life controls, improve documentation and controls, drive AI/automation transformation, balance risk with customer experience, and deliver consistent, data-driven operational performance.

Lead global Risk Operations for acquiring, issuing and credit risk; build and run a 24/7 distributed team, define operating rhythm and OKRs, drive data-led performance, improve procedures and controls, and lead AI/automation transformation to balance risk, customer experience and commercial outcomes.

Lead and scale South Korea operations to ensure seamless customer experience. Optimize processes, manage AML/KYC/compliance monitoring, partner cross-functionally, build KPIs and reports, and lead a local operations team supporting payments and treasury functions.