Top Operations Jobs

Handles complex and highly complex commercial casualty and bodily injury claims. Determines coverage and liability, investigates claims, sets reserves, evaluates losses, negotiates settlements, manages litigation and outside counsel, authorizes payments, and may deny claims. Serves as a subject matter expert, mentors staff, collaborates with legal and business partners, monitors regulatory developments, and advises on claims policies and procedures.

Manage complex, litigated construction-related casualty claims from assignment through resolution. Responsibilities include coverage analysis, liability assessment, investigations, reserves, litigation strategy, outside counsel and expert coordination, negotiation, settlements, documentation, and collaboration with underwriting, legal, reinsurance, product, and subrogation teams. Mentor claims professionals and contribute to training and process improvements.

Investigates and processes commercial insurance claims within assigned authority limits. Responsibilities include determining coverage, assessing damages and losses, setting reserves, negotiating settlements, preparing or reviewing property and auto damage estimates, documenting claim files, communicating with insured parties and agents, and identifying fraud or subrogation opportunities. The role requires strong customer service, organization, communication, technology, and claims-handling abilities, with potential licensing requirements across multiple states.

Supports Liberty Mutual’s underwriting organization through process improvement, business analysis, reporting, training, authority management, and strategic initiatives. Researches business challenges, analyzes processes, gathers stakeholder feedback, evaluates solutions, and helps drive projects from concept through implementation. Gains exposure to commercial insurance operations, data analytics, and artificial intelligence while partnering with underwriting leaders and business stakeholders.

Manage investigation, evaluation, and resolution of high-exposure auto and homeowner casualty claims. Assess coverage, liability, and damages; develop settlement strategies; collaborate with trial counsel and attend mediations/trials. Prepare litigation reports, maintain reserves, oversee counsel billing, identify SIU/subrogation opportunities, and mentor or backfill leadership as needed. Ensure compliance with laws and safeguard confidential information.

Investigates and processes commercial insurance claims within assigned authority limits. Determines coverage, assesses damages and losses, establishes reserves, negotiates settlements, prepares or reviews damage estimates, maintains claim documentation, and coordinates with insureds, claimants, agents, appraisers, subrogation, and investigative teams. Identifies potential fraud and subrogation opportunities while ensuring compliance with policy, legal, and company guidelines.

Investigates and processes commercial insurance claims within assigned authority limits. Responsibilities include determining coverage, assessing damages, setting reserves, negotiating settlements, preparing or reviewing estimates, documenting claim files, communicating with insured parties and agents, and identifying potential fraud or subrogation. The role requires strong organizational, communication, customer service, and technology skills, with compliance with policy, legal requirements, and applicable state licensing rules.

Investigates and processes commercial auto physical damage claims, determines coverage, evaluates losses, establishes reserves, negotiates settlements, and maintains accurate claim documentation. The role communicates extensively with insureds, claimants, agents, and internal teams; prepares or reviews auto damage estimates; and coordinates with appraisal, subrogation, and special investigations teams while identifying potential fraud.

Investigates and processes commercial auto physical damage claims within assigned authority limits. Responsibilities include determining coverage, assessing vehicle damage, preparing estimates, setting reserves, negotiating settlements, documenting claim files, communicating with insured parties and agents, and identifying potential fraud or subrogation opportunities. The role requires strong customer service, organization, communication, technology, and claims-handling skills, along with compliance with policy, legal, and state licensing requirements.

Handles moderately complex to complex workers’ compensation claims from investigation through resolution. Responsibilities include determining coverage, liability, compensability, reserves, and damages; negotiating settlements; coordinating litigation; engaging experts; referring claims for subrogation or investigation; attending trials; and mentoring team members. The role requires direct lost-time and litigated claims experience, applicable licenses, knowledge of claims investigation, medical terminology, and legal aspects of claims.