Top Operations Jobs

Manage a sophisticated portfolio of Directors & Officers and Employment Practices Liability claims from investigation through resolution. Responsibilities include coverage analysis, reserve authority, litigation direction, counsel and budget oversight, settlement negotiations, mediation, executive reporting, claim trend escalation, underwriting collaboration, claims audits, and mentoring. The role requires advanced claims expertise, independent judgment, and effective management of complex, high-severity exposures.

Manages reinsurance operations across the treaty lifecycle, coordinating Risk Financing with ERM, accounting, legal, tax, brokers, reinsurers, and other partners. Owns SOPs, process optimization, automation, data quality, reporting, governance, controls, audit support, renewal preparation, and operational handoffs. Leads continuous improvement initiatives, supports regulatory requirements, develops performance metrics, and mentors staff while influencing teams outside the reporting line.

Manage routine to moderately complex PIP and Med-Pay no-fault claims from investigation through resolution. Responsibilities include confirming coverage and eligibility, evaluating damages, medically managing claims, setting reserves, paying medical bills, referring claims when appropriate, negotiating settlements, and communicating with claimants, policyholders, providers, attorneys, and other parties.

Manages Personal Injury Protection and Medical Payment claims from investigation through resolution. Evaluates coverage, eligibility, damages, reserves, and medical bills; medically manages claims; negotiates settlements; communicates with claimants, policyholders, providers, attorneys, and other parties; and refers appropriate cases to subrogation or special investigations.

Investigates commercial property claims, evaluates coverage, causation, damages, depreciation, reserves, and business interruption losses. Manages consultants and independent adjusters, maintains claim documentation, communicates with insureds, negotiates settlements, and ensures fair claims handling. The role may involve catastrophe assignments lasting several weeks and includes mentoring less experienced claims personnel.

Manages complex and catastrophic auto and homeowners casualty claims from investigation through resolution. Assesses coverage, liability, damages, reserves, litigation strategy, and settlement recommendations. Partners with counsel, attends legal proceedings, prepares litigation reports, identifies suspicious claims and subrogation opportunities, communicates with stakeholders, oversees counsel billing, mentors colleagues, and supports regulatory or special projects.

Investigate and evaluate property claims in the field, assess damage, prepare repair estimates, explain coverage, support policyholders, coordinate vendors, and manage claims from initial report through closure. The role involves daily local travel to insured homes, inspections of roofs, attics, crawl spaces, and basements, occasional desk work, and potential catastrophe assignments. Candidates need claims-handling knowledge, customer service and negotiation skills, construction knowledge, organizational abilities, computer proficiency, and licensing eligibility.

Investigate and evaluate residential property claims, assess damage onsite, prepare repair estimates, explain coverage, and guide policyholders through repairs and additional living arrangements. Independently manage claims from initial notice through closure, coordinate vendor services, maintain field and desk workloads, and potentially respond to catastrophe assignments. The role requires local travel, construction knowledge, customer service, negotiation, communication, organization, computer skills, and appropriate licensing.

Investigate and evaluate residential property claims, assess damage onsite, prepare repair estimates, explain coverage, negotiate resolutions, and guide policyholders through repairs and additional living arrangements. Manage claims independently from initial notice through closure, coordinate vendors, maintain workload organization, and occasionally support catastrophe assignments. The role involves daily local field travel, property inspections, customer interaction, and completion of a five-month training program.

Manage routine to moderately complex commercial insurance claims from investigation through resolution. Evaluate coverage, liability, compensability, damages, and reserves; investigate bodily injury and property damage claims; handle litigated matters; negotiate settlements within authority limits; communicate with claimants, policyholders, attorneys, appraisers, and other parties; and refer claims for subrogation or special investigation when appropriate.