Top Operations Jobs

Handle auto insurance claims from accident report through resolution. Guide insureds and claimants through the claims process, communicate by phone, investigate and resolve issues, manage multiple moving pieces, and provide empathetic customer service. The role includes paid training and licensing, hybrid work in Chandler, Arizona, and additional in-person training during the first six months.

Investigates and processes commercial auto physical damage claims, determines coverage, evaluates damages, establishes reserves, negotiates settlements, documents claim activity, and identifies potential fraud or subrogation. The role requires direct communication with insureds, claimants, agents, and internal teams, along with coordination with appraisal, subrogation, and investigative units.

Investigates and processes commercial auto physical damage claims, determines coverage, assesses damage, establishes reserves, negotiates settlements, and maintains accurate claim documentation. The role communicates with insureds, claimants, agents, and internal teams; prepares or reviews damage estimates; identifies fraud and subrogation opportunities; and coordinates with appraisal and investigative units. A high school diploma and 1–2 years of experience are required, with claims experience preferred.

Manage complex, litigated construction-related casualty claims ($500K+): lead coverage and liability strategy, direct investigations and experts, coordinate litigation and outside counsel, set reserves and resolution plans, negotiate settlements, collaborate with underwriting and other partners, and mentor junior claims staff.

Field Property Claims Adjuster investigates and evaluates homeowners’ property damage, prepares repair estimates, manages claims from initial notice through closure, explains coverage, supports policyholders, coordinates vendors, and handles field assignments throughout the local territory. The role requires frequent driving, property inspections, occasional catastrophe duty, licensing, claims knowledge, negotiation skills, customer service, organization, and understanding of building construction.

Investigates, evaluates, and resolves complex, high-severity workers compensation claims. Determines coverage and compensability, sets reserves, evaluates exposure, manages litigation, negotiates settlements, identifies fraud and subrogation opportunities, and advises management on claim strategy. Collaborates with policyholders, defense counsel, and internal teams while analyzing claims data and training less experienced staff.

Investigates and processes moderately complex to complex workers compensation claims, determining coverage, liability, compensability, damages, reserves, and settlements. Coordinates litigation, experts, subrogation, and investigations; negotiates resolutions within authority limits; attends trials and mediations; supports quality reviews; and provides technical guidance, mentoring, and training to team members.

Leads a multi-state workers compensation claims team, overseeing daily operations, claim quality, reserves, settlements, compliance, customer relationships, and performance analytics. Recruits, coaches, and develops claims specialists while managing claim reviews, licensing requirements, fair claims practices, litigation trends, and continuous improvement initiatives. The role supports California and other states, serves agents, brokers, and policyholders, and may require office attendance twice monthly for employees within 50 miles of a commercial claims office.

Manage moderate- to high-exposure construction liability claims involving bodily injury and property damage. Responsibilities include investigations, coverage analysis, reserving, liability evaluation, litigation management, defense counsel coordination, settlement negotiations, and claim resolution. The role also provides technical guidance and coaching to less experienced adjusters, supports mediations and arbitrations, and helps monitor team caseloads and quality standards.

Manage a sophisticated portfolio of Directors & Officers and Employment Practices Liability claims from investigation through resolution. Responsibilities include coverage analysis, reserve authority, litigation direction, counsel and budget oversight, settlement negotiations, mediation, executive reporting, claim trend escalation, underwriting collaboration, claims audits, and mentoring. The role requires advanced claims expertise, independent judgment, and effective management of complex, high-severity exposures.