Top Operations Jobs

Lead end-to-end dispute operations across marketplace, fulfillment, and lending: manage chargebacks, representment, buyer/seller adjudication, regulatory error-resolution, vendor relationships, and team performance. Optimize win-rates, meet network SLAs, maintain audit-ready records, and drive metrics and root-cause reductions with Product, Payments, and Fraud.

Lead and scale fraud operations across marketplace, packs, and lending. Own real-time decisioning, manual review, investigations, AML/KYC alert disposition, tooling and vendor management, metrics, and cross-team coordination to minimize fraud loss while preserving customer experience.

Identify and research sports trading cards and varieties, update and maintain the database, communicate with coworkers and manufacturers, safely handle valuable merchandise, and perform other assigned operational duties to ensure accurate cataloging and processing.

The Quality Control Specialist will inspect products for defects, verify product quantities, and ensure accuracy of information against submission forms.

Provide multi-channel customer support for PSA Vault and eBay teams, resolving inquiries via phone, email, social media, Live Chat, and message boards. Sell memberships and supplies, perform outbound follow-ups and trade-show support, meet contact-center metrics, and provide general office support onsite at Santa Ana headquarters.

The Shipping Clerk will verify, package, and ship outgoing packages while ensuring accuracy and customer satisfaction. Candidates should have basic math skills, good communication, and be team players.