Top Operations Jobs

Lead Trust & Safety for a marketplace, design fraud detection systems with data teams, investigate suspicious activity, execute enforcement with legal and security, create SOPs and documentation, and manage investigators as needed to maintain a safe buyer/seller platform.

As an Order Processor, you'll open and itemize mail, verify orders, print stickers, and package items for shipping, ensuring accurate processing of orders in a fast-paced environment.

Provide timely, professional support to collectors via phone, email, chat, and in-person. Handle submission questions, account updates, and general PCGS processes; maintain accurate interaction records, escalate complex cases, and refer high-value prospects to Business Development.

Manage safety, staffing, and performance of weekend shift employees. Monitor productivity, assign tasks, ensure quality, and lead operations to meet KPIs while improving team efficiency.

The Shift Lead, Vault oversees daily vault operations, mentors team members, ensures inventory accuracy, and handles shipping, all while maintaining high quality and service standards.

As an Operations Associate, you'll handle mail sorting, item verification, quality control, invoicing, and shipping responsibilities while ensuring accurate processing of collectibles.

Lead and oversee daily eBay authentication operations, monitor performance metrics, coach and develop team members, manage inventory and mail processing, facilitate huddles, resolve conflicts, and ensure compliance with company policies and collector-first standards.

On-site IT support for the Tokyo office providing L1/L2 troubleshooting for hardware, software, networking, AV and conferencing. Manage tickets, document resolutions, offer end-user training, provide rotational after-hours on-call and white-glove support for executives, and collaborate with global IT to escalate complex issues.

The Shipping Clerk will verify, package, and ship outgoing packages for sports cards and coin submissions, ensuring order accuracy and customer service.

Physically review, identify, and classify sports and non-sports trading cards into the SGC specification database. Conduct research using trade magazines, books, and the internet. Communicate with internal divisions, manufacturers (Topps, Upper Deck, Panini), and customer service. Maintain accurate cataloging using Google Suite tools.