Top Operations Jobs

Supports multiple senior executives through complex calendar management, travel coordination, expense reporting, meeting and event planning, information sharing, and team relationship-building. Acts as an executive gatekeeper and team ambassador while managing shifting priorities, solving problems independently, coordinating with administrative colleagues, and maintaining clear, professional communication. The role requires strong organizational skills, attention to detail, adaptability, and proficiency with office productivity, collaboration, and AI tools.

Leads process improvement initiatives, collects and analyzes data, reports findings to senior leadership, resolves process breakdowns, mitigates risks, and improves customer-focused processes. Develops process documentation and flow diagrams, serves as a process subject matter expert, partners with project stakeholders, and may lead teams. Requires at least three years of process management experience, with compliance, risk, and process-improvement certifications preferred.

Provides onsite technology support for enterprise users across Windows PCs, Macs, and mobile devices. Monitors systems and alerts, manages incidents and operational processes, documents troubleshooting procedures, supports endpoint management and business controls, and assists with scripting and automation. The role focuses on resolving technical issues, improving user experience, restoring services quickly, and driving operational efficiency through effective communication and collaboration.

Provide remote and in-person technical support for Windows and Mac laptops, mobile devices, passwords, software, and hardware. Resolve tickets, calls, and chats using remote access tools and ServiceNow, escalating issues when needed. Support first-call resolution and assist with onboarding and training new technical support agents.

Supports 4–6 executives by managing complex calendars, travel arrangements, expense reports, meetings, events, communications, and administrative projects. Coordinates conference rooms, catering, audiovisual services, supplies, and team activities while maintaining professional relationships across the organization. Requires strong organization, adaptability, problem-solving, writing, proofreading, and communication skills in a fast-paced environment.

Leads regional technical payment-acceptance operations across Latin America, the Caribbean, and Mexico. Manages a distributed team, translates global strategy into market plans, diagnoses and remediates acceptance failures, and coordinates cross-functional initiatives with payment ecosystem partners. Establishes monitoring, KPIs, controls, playbooks, and governance while influencing senior stakeholders and developing team capability. Requires fluent Spanish and English, extensive payment operations experience, and approximately 15% travel.

Leads a global 24/7 production support organization for the PULSE network, overseeing operational monitoring, incident response, processor communications, business impact analysis, regulatory notifications, SLA performance, root cause analysis, change management, playbooks, and audit compliance. Manages operational metrics, customer-impact triggers, process improvements, and a team of managers, associates, and contractors while partnering with technology organizations and external processors.

Lead enterprise risk management strategy and execution, develop business requirements, coordinate cross-functional projects and programs, and drive business performance through quantitative and qualitative analysis. Partner with IT, Sales, Operations, Finance, and other teams while managing analysts, mentoring talent, influencing executives, and delivering strategic initiatives in a dynamic financial-services environment.

Supports multiple senior executives through complex calendar management, travel coordination, expense reporting, team event planning, communication, and relationship building. Acts as an executive gatekeeper and team ambassador while solving problems independently in a fast-paced environment. The role requires strong organization, judgment, adaptability, communication, and proficiency with office productivity, collaboration, video conferencing, and AI tools.

Lead process improvement initiatives across debit network operations, identifying automation and AI opportunities to improve efficiency and scalability. Analyze operational data, monitor performance, resolve breakdowns, mitigate risk, document processes, and design solutions through production implementation. Serve as a subject matter expert and guide cross-functional teams involving Product, Technology, Training, and Monitoring. May lead teams or project participants.