Top Operations Jobs

Provide high-touch support to two VPs of Engineering by managing complex calendars, travel, expenses, meeting preparation, event coordination, and cross-functional logistics in an all-remote environment. Build operating rhythms, synthesize information into agendas and trackers, handle confidential matters, and partner with People Ops, IT, Security, and recruiting to keep priorities and follow-through on track.

Lead GitLab’s global Deal Desk to scale quote-to-cash for complex subscription and consumption deals. Own deal structure, approvals, bookings fidelity, reconciliations, and commercial guardrails while partnering with Sales, Finance, Product, Pricing, Legal, and Ops to operationalize pricing, automate workflows, and enable the field. Serve as executive escalation for non-standard transactions and improve systems, controls, and processes to support a consumption-first GTM.

Maintain and optimize the sales development tech stack (Salesforce, Outreach, ZoomInfo, Demandbase, LinkedIn), improve workflows and data quality, create training and documentation, audit tool usage, measure effectiveness of inbound/outbound motions, and support cross-functional stakeholders to improve sales development execution globally.

Provide executive support to two VPs in the CRO organization: manage complex multi-time-zone calendars, coordinate domestic and international travel, plan team events and off-sites, support recruiting and onboarding logistics, prepare and reconcile monthly expenses, provide backup coverage for other EA partners, and lead special projects to reduce operational friction across teams.

The Executive Assistant will support VPs across Business Systems, Support, and Data by managing schedules, logistics, and communications, ensuring prioritization of tasks in a fast-paced, remote environment.

As Sr Manager of Customer Experience Operations at GitLab, you will lead operations teams, partner across departments, and drive process improvements in customer success and financial operations.

Lead a global End User Services team delivering 24/5 support for GitLab's SaaS toolstack. Own EUS strategy, incident/request/problem/change management, SLAs, CSAT, asset and SaaS lifecycle, and scale support via automation, self-service, and AI. Partner cross-functionally with People, Security, IT Engineering, Workplace, Finance, and Procurement to optimize onboarding, tooling, vendor relationships, and operational KPIs.