Top Operations Jobs

As a Field Operation Agent at Remitly, you will manage the field sales operation process, achieve monthly sales targets, conduct field meetings with potential customers, and collaborate with the Back Office team while multitasking across communication channels.

The Risk Manager will develop and oversee the risk management framework, ensuring compliance with Brazilian regulations and maintaining operational integrity within Remitly's Exchange Broker activities. Key responsibilities include managing risk exposure, developing risk measurement tools, conducting risk assessments, and advising stakeholders on risk-related strategies.

The Head of Corporate Treasury at Remitly will manage the global cash resources and treasury payments while leading a team. Responsibilities include cash flow forecasting, managing the company's debt portfolio, refining banking relationships, and implementing financial processes and technologies to support business growth.

Oversee the complaints management process at Remitly in India, ensuring regulatory guidelines are implemented and improving customer service. Manage customer grievances, review complaints, and collaborate with internal/external partners. Requires 7+ years of customer service experience in financial services, knowledge of RBI regulations, and problem-solving skills.

Lead the product strategy and delivery for Remitly's new lending products, ensuring market fit and economic viability. Define vision, roadmap, and conduct customer research. Build and manage a team of product managers and analysts to oversee product development from ideation to execution.

As a Fraud Operations Manager, you will lead and manage fraud operations support, improve monitoring processes, drive operational efficiencies, and collaborate with various teams for fraud prevention. Your role will involve analyzing data, managing performance, and executing strategic initiatives to support operational goals.

Risk Investigators at Remitly provide personalized, convenient, and secure service to ensure high-quality customer experience through risk mitigation and compliance with regulations and policies for timely delivery of customer transactions. Key responsibilities include reviewing transactions, making customer-centric decisions, and demonstrating emotional intelligence and ethics in customer interactions.