Top Operations Jobs
The Service Delivery Manager (SDM) leads the technical services delivery for Managed Service Provider (MSP) customers, ensuring quality and timely service. They coordinate the daily activities of Professional Services Consultants, foster collaboration with MSPs, and oversee the implementation and operations of Nexthink's services. The SDM also engages in strategic planning and value delivery to improve customer experience with the Nexthink platform.
The Director of Cloud Operations will lead the SRE and operations functions for Nexthink's cloud platform, focusing on compliance, system reliability, and automation. Responsibilities include managing incident responses, capacity forecasting, service availability, collaboration with engineering teams, and recruiting a proficient cloud engineering team.
The BDR Manager at Nexthink will lead the EMEA&APAC Business Development team, focusing on recruitment, training, and performance management. Responsibilities include setting goals, driving lead generation, collaborating with marketing and sales, and analyzing market trends, with a strong emphasis on team performance and communication.
The Contract Renewal Manager will oversee the contract renewal process globally, ensuring timely renewals in compliance with company policies. Responsibilities include strategy development, lifecycle management, stakeholder collaboration, contract negotiations, performance reporting, risk management, and team leadership.
The BDR Manager, EMEA&APAC is responsible for leading and developing the Business Development team, setting performance metrics, and driving lead generation strategies. This role involves coordinating with marketing and sales teams, analyzing market trends, and ensuring effective communication across departments.
The Contract Renewal Manager will oversee the renewal process of contracts across multiple regions. Responsibilities include developing strategies for timely renewals, managing the contract lifecycle, collaborating with internal stakeholders, leading negotiations, tracking performance and risks, and developing team leadership.
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