Top Operations Jobs

As an Employee Experience Associate, you will support operations, facilities, and employee experience in the Vegas office by collaborating with team members, tracking office space requests, supporting facility projects, and coordinating meetings and events.

As a Strategic Customer Initiatives Manager, you will develop and execute cultural programs, partner cross-functionally to enhance customer-centric initiatives, review processes to identify opportunities, and ensure high-quality standards in project delivery. You will also communicate updates to leadership and handle multiple projects to foster a customer-centric culture within DraftKings.

As a Senior Team Leader in Trading, you will lead the development of a top-tier sports trading experience by refining strategies and operations, mentoring traders, and analyzing performance metrics to ensure accountability and efficiency. You will collaborate with various teams to optimize the betting product and trading efficiency.

The Player Development Executive is responsible for enhancing VIP customer relationships, driving sales metrics, and ensuring adherence to VIP policies. Responsibilities include data analysis to optimize player performance and providing solutions to elevate customer experiences.

The Senior Manager will lead the Anti-Money Laundering and Responsible Gaming Analytics team, focusing on risk management strategies, reporting insights, and compliance with regulations. Responsibilities include managing a team, collaborating with various departments, and ensuring the organization prioritizes customer wellbeing.

As a Senior Problem Manager, you'll track and coordinate production incidents, develop mitigation strategies, report trends to stakeholders, and create best practices for engineering teams. You'll improve incident response processes, facilitate Root Cause Analysis, and analyze data to drive future strategies, ensuring a high-level customer experience.

As a VIP Host, you'll develop and manage relationships with engaged players, executing strategies to enhance customer loyalty and drive business revenue. You'll plan local events, communicate regularly with players, gather feedback for platform improvements, and ensure compliance with VIP policies.