Top Operations Jobs

Provide customer-facing configuration, troubleshooting, and training for software products. Collaborate with team members on complex issues, coach new staff, attend customer meetings, and support customers during critical periods. Participate in continuous improvement and change initiatives.

Lead and supervise a document control team, coach and train staff, enforce policies and service levels, handle escalations, perform quality reviews, and coordinate with stakeholders to resolve complex issues.

Coordinate global certification delivery by processing certification deliverables, reviewing documentation for compliance and accuracy, issuing certificates, and supporting market access programs while collaborating with global teams to drive document quality and continuous improvement.

Provide strategic administrative support to the Chief Legal Officer and legal team: manage calendars and travel, prepare presentations and reports, handle confidential information, coordinate meetings, events, town halls, onboarding, and communications, assist with budgets, vendors, and operational administration, and support special projects and engagement initiatives.

Lead and support execution of global real estate transactions across EMEA and APAC. Maintain transaction pipeline, build financial analyses and executive-ready materials, coordinate stakeholders, and drive portfolio reporting, risk identification, and process improvements to advance deals from strategy to execution.

Coordinate inspection projects for assigned clients: schedule and confirm inspections with factories and inspectors, relay technical requirements, review and release inspection reports, prepare invoices and summaries, handle client inquiries and complaints, and manage related documentation and quoting.

The role involves redesigning and standardizing processes in Sourcing and Real Estate, driving adoption, and integrating workflows using Microsoft tools.

Provide customer service and operational support in an international, fast-paced environment: manage inquiries, process orders, prepare shipping/customs paperwork, assist inventory tasks, coordinate with stakeholders across regions/time zones, maintain data in Salesforce/Oracle/Microsoft Office, follow up on open issues, and support process consistency and continuous improvement.

Manage and maintain certification documents and records, review project information for accuracy, process documentation requests, track project status, resolve discrepancies with cross-functional teams, ensure compliance with procedures and quality standards, respond to stakeholder inquiries, prioritize tasks to meet deadlines, and support continuous improvement across global teams.

Respond to customer inquiries via phone and email, support invoicing/booking/inspections, coordinate project initiation, maintain CRM records, manage administrative tasks, and ensure compliance and data accuracy.