Top Internships

The role involves analyzing fraud and risk data, defining KPIs, collaborating on anti-fraud strategies, and creating tools and dashboards for data accessibility at Whatnot.

As a Trust & Risk Agent, assist French users with trust and safety issues, de-escalate situations, investigate complex cases, and collaborate with teams to improve marketplace safety.

Lead the Customer Experience team, managing performance, driving improvements, and enhancing user experience through data insights and operational excellence.

The role involves scaling Customer Experience and Operations by leading a team of engineers to design and integrate systems that enhance seller support and reduce operational costs. Success is measured by increased adoption of seller-provided support, reduced refund rates, and high customer satisfaction.

Investigate trust and risk cases, review suspicious behavior and transactions, respond to customer email/chat inquiries, meet SLAs, identify trends, collaborate cross-functionally, and use metrics to improve processes while protecting buyers and sellers.

Design and develop trust and risk systems for Whatnot's marketplace. Monitor user impact, respond to threats in real-time, and iterate defenses using machine learning and behavioral analysis.

The Trust & Risk Agent provides support for customers with trust and safety issues, ensuring a safe platform through investigation, resolution, and collaboration with other departments.

As a Software Engineer in Infrastructure Reliability, you'll build distributed systems that enhance platform reliability, implement traffic control mechanisms, and develop monitoring tools, working closely with diverse teams.

As a Trust & Risk Agent, assist German users with escalated trust issues, de-escalate concerns, and enhance marketplace safety through effective communication and investigation.

As a Partnerships Manager, you'll grow seller communities in Japan by sourcing sellers, partnering with top sellers, and executing marketing initiatives.