Top Internships

The Product Manager, International Growth will lead the growth strategy for non-US markets, focusing on user acquisition, engagement, and retention while collaborating with various teams to ensure a standardized and effective product experience.

As a Data Engineer at Whatnot, you'll design data architectures, implement data workflows, ensure data quality, and support analytics across teams.

Manage biweekly US payroll in Workday, validate earnings/deductions/taxes and garnishments, ensure multi-state compliance, support audits and year-end W-2s, troubleshoot Workday-ADP integrations, reconcile variances, produce payroll reports, document processes, and drive payroll process improvements.

The role involves analyzing fraud and risk data, defining KPIs, collaborating on anti-fraud strategies, and creating tools and dashboards for data accessibility at Whatnot.

As a Trust & Risk Agent, assist French users with trust and safety issues, de-escalate situations, investigate complex cases, and collaborate with teams to improve marketplace safety.

Lead the Customer Experience team, managing performance, driving improvements, and enhancing user experience through data insights and operational excellence.

The role involves scaling Customer Experience and Operations by leading a team of engineers to design and integrate systems that enhance seller support and reduce operational costs. Success is measured by increased adoption of seller-provided support, reduced refund rates, and high customer satisfaction.

Investigate trust and risk cases, review suspicious behavior and transactions, respond to customer email/chat inquiries, meet SLAs, identify trends, collaborate cross-functionally, and use metrics to improve processes while protecting buyers and sellers.

Design and develop trust and risk systems for Whatnot's marketplace. Monitor user impact, respond to threats in real-time, and iterate defenses using machine learning and behavioral analysis.

The Trust & Risk Agent provides support for customers with trust and safety issues, ensuring a safe platform through investigation, resolution, and collaboration with other departments.