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Information Technology • Internet of Things • Mobile • On-Demand • Software
Owns outcomes, value realization, adoption, retention, renewal readiness, and expansion support for strategic enterprise customers. Leads success plans, QBRs, executive conversations, lifecycle management, risk mitigation, and cross-functional coordination across Sales, Delivery, Operations, Consulting, Support, and Engineering. Contributes to Customer Success playbooks and process improvements, mentors team members, and helps scale customer engagement models.
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AWSCloud InfrastructureGCPHybrid CloudAzureSaaSVMware
Information Technology • Internet of Things • Mobile • On-Demand • Software
Manage a portfolio of B2B technology customers, guiding onboarding, adoption, engagement, retention, and renewal readiness. Develop customer success plans, monitor account health, conduct business reviews, coordinate cross-functional teams, resolve issues, and demonstrate business value. Identify expansion opportunities for Sales, maintain customer documentation, and contribute to process improvement. The role requires strong relationship management, organization, communication, and experience using CRM and Customer Success platforms.
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AWSCRMCustomer Success PlatformsCybersecurityGCPHybrid CloudAzureSaaSVMware
Information Technology • Internet of Things • Mobile • On-Demand • Software
Leads regional field service operations across five states, overseeing residential and business installation and repair performance. Responsibilities include customer service commitments, technician work distribution, workforce forecasting, contractor and vendor relationships, environmental health and safety, performance metrics, action plans, budgeting, capital and operating expenses, large-scale business installations, and talent development.
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Fiber-Optic NetworkingHfc
Information Technology • Internet of Things • Mobile • On-Demand • Software
Acquires residential customers in assigned multi-dwelling properties through door-to-door, consultative sales. Meets monthly sales and penetration targets, expands existing customer services, resolves complaints, tracks competitor activity, completes sales documentation, handles payments, and participates in training. The role is primarily outdoors, requires variable scheduling, and involves walking and lifting up to 20 pounds.
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Cable ServicesData NetworkingInternetMobileTelecommunicationsTelevisionVoice Services
Information Technology • Internet of Things • Mobile • On-Demand • Software
Manage a portfolio of B2B technology and services customers, guiding onboarding, adoption, engagement, renewal readiness, and value realization. Develop success plans, monitor customer health, conduct business reviews, coordinate cross-functional teams, resolve escalations, support retention and expansion opportunities, and maintain accurate account documentation. The role also contributes to Customer Success process improvement and requires strong relationship management, organization, communication, and problem-solving skills.
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AWSAzureCRMCustomer Success PlatformsCybersecurityGCPHybrid InfrastructureSaaSVMware
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Information Technology • Internet of Things • Mobile • On-Demand • Software
Manage a portfolio of B2B technology customers, guiding onboarding, adoption, value realization, retention, and renewal readiness. Develop customer success plans, monitor account health, conduct business reviews, resolve escalations, and coordinate cross-functional teams. Identify growth opportunities for Sales, maintain account documentation, and contribute to customer experience and process improvements. The role requires strong relationship management, organization, communication, and familiarity with cloud or managed services environments.
Top Skills:
AWSAzureCrm PlatformsCustomer Success PlatformsGCPVMware
Information Technology • Internet of Things • Mobile • On-Demand • Software
Manage a portfolio of B2B technology customers, developing success plans, monitoring adoption and account health, guiding onboarding and renewals, conducting business reviews, and coordinating cross-functional teams to resolve issues. Support retention and expansion by demonstrating customer value, identifying risks and growth opportunities, and maintaining accurate engagement records. Contribute to Customer Success process improvement and help customers maximize the value of managed cloud and advisory services.
Top Skills:
AWSCRMCustomer Success PlatformsCybersecurityGCPHybrid CloudAzureSaaSVMware
Information Technology • Internet of Things • Mobile • On-Demand • Software
Manage a portfolio of B2B technology customers, guiding onboarding, adoption, value realization, retention, renewals, and growth support. Build success plans, monitor customer health, conduct business reviews, coordinate cross-functional teams, resolve issues, maintain account documentation, and identify improvement opportunities. The role requires strong relationship management, organization, communication, and collaboration across Sales, Delivery, Consulting, Engineering, Operations, and Support.
Top Skills:
AWSGCPAzureVMware
Information Technology • Internet of Things • Mobile • On-Demand • Software
Owns outcomes, value realization, adoption, retention, renewals, and expansion for strategic enterprise customers. Leads success plans, QBRs, executive conversations, lifecycle management, and risk mitigation while coordinating Sales, Delivery, Operations, Consulting, Support, and Engineering. The role also improves Customer Success playbooks, engagement models, processes, and team capabilities while mentoring other Customer Success professionals.
Top Skills:
AWSGCPHybrid CloudAzureSaaSVMware
Information Technology • Internet of Things • Mobile • On-Demand • Software
Manage a portfolio of B2B technology customers, developing success plans, monitoring adoption and health, guiding onboarding and renewals, conducting business reviews, and supporting retention and growth. Coordinate Sales, Delivery, Operations, Consulting, Engineering, and Support teams to resolve issues and improve customer outcomes. Maintain account documentation, identify risks and expansion opportunities, and contribute to customer success process improvements.
Top Skills:
AWSAzureCRMCustomer Success PlatformsGCPVMware
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