Top Internships

Own global customer operations across bookings, billing, quote-to-cash, onboarding, offboarding, licensing, renewals, and partner order processing. Manage operational KPIs, escalations, audit controls, data integrity, and cross-functional automation initiatives. Lead and develop a two-person operations team while supporting Sales, Customer Success, Finance, Legal, IT, and channel partners.

Own end-to-end Deal Desk operations, managing deal queues, reviews, SLAs, complex pricing and contract terms. Partner with Sales, Finance, Legal, Security, and external parties to support approvals, RFPs, redlining, pricing strategy, training, and process improvements. Maintain auditable records, improve deal velocity, and support system enhancements in a global B2B SaaS environment.

Leads Nexthink’s global compensation framework across 19 countries, including job architecture, salary bands, benchmarking, pay equity, merit and bonus cycles, relocations, and equity administration. Manages Workday Advanced Compensation configuration, workflows, data quality, and compensation statements. Partners with HR, Finance, Legal, HRIS, and senior leaders on market analysis, cost modeling, offers, promotions, retention, and remediation. Drives technology-enabled process improvements and communicates complex compensation recommendations clearly.

Supports sales opportunities as a technical presales expert by conducting discovery meetings, presentations, product demonstrations, technical validations, and proof-of-concept engagements. Partners with sales, services, customer success, and prospects to align Nexthink’s digital employee experience platform with business outcomes. Completes technical RFI, RFP, and security questionnaire responses, supports opportunity qualification, and participates in webinars and marketing events.

Build and operate reliable, secure, scalable cloud-native infrastructure for a multi-tenant SaaS platform. Manage AWS, Kubernetes, deployment pipelines, service meshes, infrastructure-as-code, monitoring, and automation. Define reliability objectives, improve incident response, lead on-call operations, troubleshoot complex production issues, and promote observability, fault tolerance, security, compliance, cost optimization, and safe deployment practices across engineering teams.

Drive pre-sales technical engagement with global managed service provider partners, especially in India. Responsibilities include partner enablement, solution positioning, demonstrations, proof-of-value engagements, technical validation, value-based workshops, pipeline support, QBR participation, stakeholder management, product feedback, thought leadership, and support for complex enterprise sales cycles.

Design, deploy, and operate AWS infrastructure spanning networking, edge services, multi-account cell architecture, and EKS. Automate provisioning and operations through infrastructure as code and GitOps, build self-service capabilities for engineering teams, and maintain platform reliability, security, compliance, scalability, and cost efficiency. Participate in architecture decisions, upgrades, observability, autoscaling, security hardening, and on-call support.

Transform enterprise IT workflows by embedding DEXOps and Nexthink into customer operating models. Partner with IT leaders to redesign processes, drive implementation and adoption, facilitate quarterly health reviews, map dependencies, secure executive ownership, measure workflow impact, and communicate outcomes. The role also advises on technical solutions, mentors teams, collaborates with Product and Sales, and builds senior customer relationships.

Implements and configures Nexthink solutions for customers, ensuring technical quality and business value. Responsibilities include solution design, troubleshooting, technical project deliverables, customer education, adoption support, collaboration with sales, support, product, and partners, and ongoing technical knowledge development. The role is customer-facing, requires trusted-advisor skills, and involves travel to customer sites as needed. Professional fluency in Japanese and English is required.

Own new-business growth across the North Central territory by developing account and territory strategies, prospecting enterprise accounts, creating executive-level demand, and managing complex sales cycles through close. Engage IT and executive stakeholders, lead discovery and proof-of-concept processes, build business cases, negotiate deals, exceed bookings targets, and collaborate with partners and internal teams to sell software, services, and support.