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Cloud • Information Technology • Security • Software • Cybersecurity
Provides advanced technical support for enterprise customers using Cloudflare Zero Trust products. Troubleshoots identity, device security, authentication, secure application access, networking, cloud, and integration issues. Creates technical documentation, collaborates with Product, Engineering, and Security teams on escalations, supports security incident response, and communicates customer feedback to improve products.
Top Skills:
AWSAzureAzure Active DirectoryCloudflare AccessCloudflare GatewayCloudflare TeamsCloudflare Zero TrustDnsFidoFirewallsGCPIamLdapMicrosoft Sql ServerMySQLOidcOktaPing IdentityPostgresPush MfaSaaSSAMLSms MfaSsoThreat IntelligenceTotpU2FVpnWebauthn
Cloud • Information Technology • Security • Software • Cybersecurity
Manage the post-sale customer lifecycle from onboarding through renewals, driving adoption, retention, upsells, and contract growth. Serve as a trusted advisor, lead business reviews, negotiate renewals, maintain forecasts, and identify commercial opportunities through data analysis. Collaborate with Sales, Product, Engineering, Support, and Marketing to resolve customer needs and execute success plans. Use generative AI, analytics, and workflow automation to improve customer outcomes and operational efficiency.
Top Skills:
Ai AnalyticsCloudflareComputer NetworkingCRMGenerative AiLarge Language Models (Llms)Network SecuritySaaSWorkflow Automation
Cloud • Information Technology • Security • Software • Cybersecurity
Design, build, run, and scale distributed tools and data pipelines to support threat disruption and platform abuse efforts. Translate legal and security requirements into scalable services, improve system architecture, monitor production (on-call), collaborate with Threat Intelligence, Legal and Product teams, and mentor other developers to promote testing and best practices.
Top Skills:
Agentic AiAi-Assisted DevelopmentCloudflare Developer PlatformDnsGoGoGrpcHTTPKafkaKubernetesPostgresReactRedisRestRustSQLTemporalTerraformTls/SslTypescript
Cloud • Information Technology • Security • Software • Cybersecurity
Own post-contract technical support for Cloudflare’s enterprise customers. Serve as the primary technical contact, manage escalations and incidents, provide proactive configuration and networking guidance, deliver quarterly support reviews, resolve tickets, and communicate customer feedback to product and engineering teams. Collaborate with account, customer success, professional services, partner, and global TAM teams to maintain customer satisfaction and ensure effective technical support coverage.
Top Skills:
BgpCurlDdos ProtectionDigFirewallGreIpsIpsecLayer 3 NetworkingLayer 4 NetworkingOspfTracerouteWireshark
Cloud • Information Technology • Security • Software • Cybersecurity
Lead technical go-to-market activities for enterprise customers, including discovery, architecture design, technical validations, demonstrations, onboarding strategy, adoption, QBRs, and expansion. Serve as a trusted technical advisor across the customer lifecycle while carrying a commercial quota. Design network, security, performance, and developer-platform solutions; address technical objections; guide migrations; automate workflows using AI; and create enablement materials, documentation, and best practices.
Top Skills:
BashBgpBot ManagementCdnCi/CdCloudflare WorkersDnsFirewallsGoGraphQLGreHTTPHttp/2HttpsJavaScriptLarge Language ModelsLuaMtlsNetwork SecurityObservabilityPulumiPythonRagRate LimitingRest ApisRetrieval-Augmented GenerationSaseSdksSsl/TlsTcpTerraformTls 1.3UdpWafWebhooksZero Trust
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Cloud • Information Technology • Security • Software • Cybersecurity
Lead strategic enterprise sales for Cloudflare’s largest accounts, owning territory plans, multi-million-dollar quotas, forecasting, pipeline management, and complex platform deals. Engage CIOs, CISOs, CTOs, partners, and executive sponsors while positioning Cloudflare within modern cloud and security environments. Lead cross-functional virtual teams, identify digital transformation opportunities, define goals and metrics, resolve roadblocks, and drive long-term organizational impact. Extensive customer and internal travel is required.
Top Skills:
Cloud Operating ModelsCloudflareCybersecurityEnterprise ArchitectureGoogle SuiteMeddpiccMicrosoft SuiteSalesforceTableau
Cloud • Information Technology • Security • Software • Cybersecurity
Lead Cloudflare's global digital presence by defining strategy across corporate social channels, executive digital positioning, web storytelling, and technical communities. Translate complex technical milestones into engaging content, manage crisis and rapid response, and use data-driven measurement to optimize brand sentiment and engagement.
Top Skills:
GitHacker NewsLinkedInRedditThreadsX (Twitter)Youtube
Cloud • Information Technology • Security • Software • Cybersecurity
Lead the design, implementation, and operation of globally distributed MCP Server Portal services. Own complex features across architecture, deployment, observability, and production support; design authentication, authorization, OAuth, identity, and credential-management flows; improve reliability and scalability; investigate incidents; evolve systems safely as protocols change; and mentor engineers while partnering across product, security, and engineering teams.
Top Skills:
APIsC++Cloudflare Developer PlatformDistributed TracingGoHTTPJavaScriptJwtMetricsModel Context ProtocolOauth 2.0Openid ConnectPkceRustServerless Edge ComputingStructured LoggingTypescriptZero Trust
Cloud • Information Technology • Security • Software • Cybersecurity
Embeds with enterprise customers to design, configure, optimize, and troubleshoot Cloudflare application security solutions. Leads complex engagements involving WAF, Bot Management, API security, DDoS protection, rate limiting, and security architecture. Creates technical designs, automation, migration plans, and operational documentation; leads workshops and knowledge transfer; advises executives; and advocates for customer needs across Cloudflare teams. Requires deep networking and application security expertise, strong communication, and experience managing large-scale customer transformations.
Top Skills:
AccessAgileApi GatewayBashBot ManagementByoipCasbCloudflare WafDdos ProtectionDlpDnsGatewayHTTPJavaScriptL3/L4 RoutingMagic TransitMplsOsi ModelPythonRate LimitingRbiSaseSd-WanTcp/IpTerraformTlsZero Trust
Cloud • Information Technology • Security • Software • Cybersecurity
Own and develop Cloudflare’s procurement systems ecosystem, including Zip, Ironclad, Oracle Fusion Cloud Procurement, and Coupa migration. Administer environments, access controls, integrations, workflows, APIs, AI features, upgrades, and Tier 3 support. Partner with Procurement, Legal, Finance, Audit, Risk, and Compliance to optimize P2P and CLM processes, maintain SOX controls, enforce segregation of duties, support data governance, and ensure audit readiness and business continuity.
Top Skills:
Artificial IntelligenceCoupaIroncladMachine LearningOracle Fusion Cloud ProcurementRest ApisRole-Based Access ControlScriptingSoap ApisSox ComplianceZip
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