Top Software Engineer Jobs

As a Senior Technical Account Manager, you will provide proactive technical support, onboard new customers, ensure customer success through health checks and product training, and act as a customer advocate with internal stakeholders, ensuring timely resolution of technical issues and identifying account expansion opportunities.

As a Senior Technical Account Manager, you'll provide proactive technical support to Premium Support customers, ensuring their success through onboarding, regular health checks, and customer advocacy. You'll engage with stakeholders at all levels, research technical issues, create knowledge base content, and identify account expansion opportunities while resolving technical challenges and driving customer satisfaction.

As a Sr. Technical Account Manager, you will provide technical support to Premium Support customers, onboard new clients, conduct health checks, and advocate for customer feedback to internal teams. You'll engage with customers across all organizational levels and help resolve technical issues efficiently, while also supporting account expansion opportunities.