Top UX Designer Jobs

Own end-to-end content design and UX writing for digital payments experiences across mobile and web. Collaborate with product, design, research, legal, marketing, and engineering teams; shape information architecture, navigation, and interaction models; use analytics and customer insights to inform recommendations; uphold voice, tone, accessibility, and content standards; and support multiple concurrent projects.

Leads Capital One’s AI integration strategy for Experience Design, owning roadmaps for AI tooling, AI-enabled design processes, and talent upskilling. Partners with senior Product, Engineering, and Design leaders to drive experimentation, adoption, workforce transformation, and measurable business value. Elevates product, service, and content design practices through human-centered strategy, design systems, research, prototypes, executive influence, and player-coach leadership.

Leads Partner Experiences product design within Capital One’s Global Payment Network. Combines product design expertise and people leadership to shape product strategy, solve complex customer and business problems, align product, technology, and business stakeholders, and develop high-performing designers. Responsibilities include human-centered research and design, prototyping, design systems, portfolio direction, stakeholder communication, and team culture development.

Lead product design efforts to create customer-centered digital and physical experiences. Own interaction, visual and service design artifacts, mentor junior designers, collaborate with product and engineering, and influence product strategy using research, data, and design systems.

Lead end-to-end design systems for premium digital products: build and govern component libraries and token pipelines, ensure code parity with front-end repos, design AI-native guardrails and data schemas, run QA and UX metrics, mentor designers, and create documentation and enablement to scale system contributions and preserve cohesive customer experiences.

Leads product design for Capital One’s Navigator Platform, combining product design expertise, strategic direction, and people leadership. Manages and mentors designers, guides design execution and systems, creates human-centered solutions, and partners with product, engineering, and business stakeholders. Shapes product strategy and customer experiences involving dealer messaging, campaign tools, and conversational AI. Requires strong communication, problem-solving, collaboration, and a portfolio demonstrating leadership, process, results, and impact.

Leads scalable, multi-method UX research programs across complex product domains. Conducts qualitative and quantitative studies, usability testing, behavioral analysis, and data triangulation to generate actionable insights. Partners with designers, data scientists, analysts, and product teams to define UX metrics, support hypothesis-driven design, accelerate continuous discovery, and influence product roadmaps. This individual contributor role also develops research platforms, workflows, governance practices, and mechanisms for cumulative user intelligence.

Lead product design strategy and a high-performing design team. Apply interaction, visual, and service design expertise to create human-centered products, shape portfolio direction, and solve complex customer and business problems. Partner with product, technology, and business leaders, oversee design systems and artifacts, influence stakeholders, and develop designers through inclusive leadership, coaching, and strategic collaboration.

Leads Capital One’s multimedia learning design team, providing creative direction, mentoring designers, managing project capacity, and producing high-visibility videos, animations, presentations, and UI/UX experiences. Partners with instructional designers and stakeholders to apply visual communication and adult learning principles, improve knowledge transfer, manage cognitive load, and drive measurable behavioral change. Requires Adobe Creative Cloud expertise, portfolio-quality design work, and experience leading creative professionals.

Design and operationalize in-Cafe experiential financial health programs: translate strategy into modular physical customer journeys, craft consumer-facing copy, build scalable toolkits, enable Cafe teams to execute, and iterate using qualitative and quantitative performance metrics.