Top UX Designer Jobs

Conducts advanced quantitative and qualitative user experience research, including surveys, interviews, ethnography, and data analysis. Translates customer insights into actionable recommendations that inform product design, functionality, and business decisions. Collaborates with cross-functional teams, contributes to research strategy, connects research to business goals, and evaluates emerging methodologies, including AI-assisted research workflows and AI product experiences.

Lead content design strategy for digital banking experiences, focusing on account management, servicing journeys, security, and self-service solutions. Develop content architecture, models, taxonomies, and narrative structures; facilitate discovery workshops; simplify complex concepts; and ensure consistent, inclusive language across products. Collaborate with designers and cross-functional stakeholders to improve usability, customer experience, and digital engagement.

Develops product content strategies and user-friendly UX content for employee experience products and services. Creates content taxonomies, architectures, and narratives; applies brand voice, accessibility, and inclusive design principles; collaborates with cross-functional teams; analyzes content performance; and recommends improvements based on user feedback and data.

Design and improve digital experiences across web, mobile, and other platforms for financial services customers. Responsibilities include interaction design, information architecture, storyboarding, user research, data analysis, accessibility, inclusive design, journey mapping, service design, and iterative usability improvements. Collaborate with cross-functional teams to align user needs and business goals while applying AI tools and industry best practices.

Design and iterate accessible, user-centric experiences for credit card products. Collaborate cross-functionally to apply information architecture, data-driven insights, and inclusive design principles across web and mobile. Influence product architecture and usability through research, storyboarding, prototyping, and market analysis.

Design and improve user experiences for Chase card benefits products across web, mobile, and digital platforms. Create accessible, inclusive, and user-centered solutions using information architecture, storyboarding, research, data analysis, and iterative design. Collaborate with product, engineering, research, content, and analytics teams to align design decisions with customer and business goals, while improving end-to-end journeys across the card ecosystem.

Design end-to-end digital experiences for The Infatuation and Chase-connected journeys across web and mobile. Develop user flows, wireframes, prototypes, and polished UI; simplify complex interactions; apply inclusive and accessible design practices; contribute to design systems; and collaborate with Product, Engineering, Editorial, and Chase partners to deliver high-quality customer experiences.

Leads UX and product design for Chase’s primary digital banking dashboard across web and mobile. Responsibilities include creating high-quality designs and prototypes, evolving design systems, simplifying complex financial experiences, collaborating with product and technology teams, influencing senior stakeholders, and advocating for accessibility and inclusive design. The role also explores AI-assisted design, scalable design practices, interaction patterns, and responsible governance.

Design and build AI-enabled internal workforce tools and prototypes. Lead UX, information architecture, front-end prototyping (HTML/CSS/JS), evaluate LLM tools, run enablement sessions, onboard users, track adoption, and produce guidance and learning materials to support AI adoption across the organization.

Lead enterprise service design strategy and end-to-end customer experience initiatives. Direct strategic planning, develop journey maps and service blueprints, mentor service design professionals, promote inclusive design, and collaborate cross-functionally to improve customer and employee experiences. Establish methods to monitor journeys, reduce friction, apply accessibility principles, and leverage systems thinking and AI tools to improve service design effectiveness.