As a Business Analytics Associate, you will analyze and interpret data to provide insights for business growth. Responsibilities include using SQL and Excel to manage large datasets, developing dashboards using Looker or Tableau, generating reports, and collaborating with various teams to deliver data-driven solutions.

Monitor and evaluate agent calls, meet evaluation goals, coach agents, track call evaluations, attend training, establish relationships, complete audit requests, demonstrate reliability, possess good written and verbal communication skills, and work in a fast-paced environment.

The Machine Learning Engineer will design and implement machine learning models and architecture to support Generative AI, manage large data sets, and support data-informed decision-making within the organization. They will lead projects and engage with stakeholders to drive knowledge and adoption of data science.