Top Data & Analytics Jobs

The Quality Assurance Analyst at Centerfield evaluates agent calls, ensures compliance with quality guidelines, coaches agents, documents evaluation scores, and maintains communication with team leads and supervisors. This role is essential for maintaining high standards and supports agents in their development.

The Mission Control Analyst monitors real-time call traffic and agent efficiencies to ensure service levels in the call center. Responsibilities include analyzing metrics, coordinating communication, conducting intraday reports, and making staffing recommendations to optimize performance.

The Machine Learning Engineer will develop innovative advertising technology at Centerfield. Responsibilities include designing data science programs, building machine learning models, and supporting data-informed decision-making across the organization. This role requires strong technical skills, leadership in project delivery, and expertise in large data sets, particularly in the context of Generative AI.