The Business Analyst translates complex data into actionable business insights. Responsibilities include building Looker dashboards, producing recurring and ad hoc reports, analyzing trends and performance drivers, partnering with Marketing, Sales, and Operations, and supporting process improvements. The role requires strong SQL, Excel, communication, business judgment, and independent project management skills, with preferred experience in BigQuery and insurance industry metrics.

Own analytical projects supporting revenue, profitability, and operational performance for the insurance business. Analyze funnels, campaigns, conversions, costs, and trends; build SQL queries and Looker dashboards; automate reporting with Python; define KPIs; validate data; and present actionable recommendations to stakeholders and leadership.

Designs and maintains data collection infrastructure, resilient pipelines, ETL/ELT processes, data warehouses, streaming architecture, BI reporting, and analytical systems. Troubleshoots technical defects, performs root-cause analysis, maintains specialized datasets, and owns end-to-end data collection, extraction, and cleansing. The role requires experience with AWS, Google Cloud, ETL tools, programming languages, NoSQL databases, and BI platforms.