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The Field System Administrator (FSA) will support the SMIT program by managing and troubleshooting print devices and VTC equipment, overseeing service tickets, leading complex projects, liaising with clients and vendors, and managing inventory levels for repair parts. This role requires onsite presence and mentorship of team members.
The Field System Administrator (FSA) supports the SMIT Program, focusing on print and VTC equipment in an enterprise environment. Responsibilities include installation, configuration, troubleshooting, and managing service tickets. The FSA oversees projects, communicates with clients, and manages inventory while mentoring team members.
The Field System Admin II will provide support for Print devices and Video Teleconferencing equipment, including installation, configuration, and troubleshooting. The role involves managing service tickets, collaborating with clients and vendors, addressing escalated issues, and maintaining inventory levels while ensuring SLA compliance and customer satisfaction.
As the Principal Application Security Architect, you will lead security architecture initiatives, ensure alignment with cybersecurity standards, oversee penetration tests, and enhance application security across business units. You will collaborate with stakeholders, develop roadmaps for security improvements, and address vulnerabilities in various technology solutions.
The role involves contributing to the design and implementation of managed services solutions, providing technical consultation, leading design workshops, maintaining client relationships, and overseeing technology upgrades. A subject matter expert, the consultant will also support technical sales and assist in assessing effort required for service engagements while ensuring the delivery of Managed Services offerings.
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