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Responsible for configuring the ServiceNow Platform in Customer Workflows to achieve customer outcomes, participate in workshops, design solutions, provide oversight, advise customers, and maintain skills/certifications on relevant industry offerings.

ServiceNow is seeking a ServiceNow Business Process Consultant with Financial Industry experience focusing on Disputes. The role involves consulting with senior business leaders, designing solutions, gathering requirements, improving processes, collaborating cross-functionally, and providing thought leadership. The ideal candidate should have expertise in Salesforce Service Cloud or Financial Services Cloud.

As a ServiceNow Business Process Consultant with Insurance Industry experience, you will design and implement innovative business solutions using ServiceNow for clients in the Insurance sector. Responsibilities include consulting with stakeholders, designing solutions, gathering requirements, improving processes, collaborating cross-functionally, managing change, and staying updated on ServiceNow best practices.