Top Cybersecurity & IT Jobs

The Senior Tech Support Engineer provides technical support to customers experiencing issues with the ServiceNow platform. They troubleshoot complex case issues, communicate solutions effectively, and collaborate with other teams when necessary. The engineer utilizes JavaScript and other scripting languages to debug code and interact with relational databases while ensuring an excellent customer service experience across multiple communication methods.

The Senior Implementation Expert guides customers in making informed decisions while implementing ServiceNow products. This role involves collecting, analyzing, and publishing insights to foster effective implementation practices. It includes collaboration with various teams and stakeholders to enhance service delivery and drive product growth through expert knowledge and community engagement.

The Advisory Presales Solution Consultant will collaborate with the sales team to provide innovative IT Asset Management solutions to customers, influence revenue growth, and educate clients on ServiceNow technology. The role includes driving customer engagement, delivering presentations and demos, and gathering feedback for product innovation.