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In this role, you will assess security risks, manage system scanning, and ensure compliance with security frameworks while collaborating with stakeholders to provide remediation recommendations and reduce risks. You'll help coordinate efforts across various teams to enhance the vulnerability management program.
In this role, you will manage technical support and service operations, ensuring the achievement of support KPIs and enhancing customer experiences. You will lead a technical team, handle customer escalations, manage incidents, perform change management, and evaluate processes for improvement.
The Principal Technology Consultant will engage with customers to configure ServiceNow's Strategic Portfolio Management products, facilitate workshops, guide technical documentation, lead project delivery, and manage complex initiatives, all aimed at enhancing customer satisfaction and business outcomes.
As a Principal Technology Consultant, you will act as the technical expert for customer engagements, helping them configure ServiceNow Strategic Portfolio Management based on best practices, leading design workshops, managing projects, delivering solutions, and training system administrators. Your goal is to drive customer satisfaction and improve IT processes through effective configurations and integrations.
As a Principal Technology Consultant, you will be the technical expert working with customers to configure ServiceNow's Strategic Portfolio Management (SPM) products, ensuring adherence to best practices. You will lead workshops, guide documentation, oversee project delivery, and advise on process improvements, while also training customer administrators and mentoring team members.
As a Principal Technology Consultant at ServiceNow, you will lead customer engagements to implement and optimize the Strategic Portfolio Management (SPM) products. You will configure the ServiceNow platform, guide customers through process improvements, participate in design workshops, and ensure high-quality solution delivery while mentoring team members.
As a Principal Technology Consultant, you will act as the functional and technical expert, working with customers to configure ServiceNow's Strategic Portfolio Management products. You'll lead design workshops, guide customers in documentation, and oversee project delivery, focusing on enhancing IT processes and customer satisfaction through effective use of the ServiceNow platform.
The Principal Technology Consultant will guide customers in configuring the ServiceNow Strategic Portfolio Management products, lead workshops, support process definitions, improve IT processes, manage project deliverables, and mentor team members while driving customer satisfaction and business outcomes.
The Senior Technical Accelerator Consultant will engage clients in delivering technical accelerators, helping them maximize the value of ServiceNow products. Responsibilities include preparing deliverables, guiding best practices, mentoring junior members, and engaging with customer requests on a range of technical components and integrations.
The Associate Technical Consultant - Impact delivers ServiceNow's technical accelerators to help customers enhance their product adoption and value realization. Responsibilities include presenting offerings, developing client deliverables, and identifying process improvements while maintaining strong relations with customers and the Impact team.
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