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Senior Technical Support Engineer responsible for managing and resolving challenging performance and instance availability issues within the ServiceNow platform. Mentor junior team members, troubleshoot technical issues, work on web applications stack components, and communicate solutions clearly. Must have strong technical skills in Java, JavaScript, Python, Unix/Linux, databases, and system administration.
Implement and enhance security solutions, manage incidents and requests, create operational procedure documents, automate security operations, collaborate with teams to integrate security solutions.
Implement and enhance firewall-as-a-service solutions, provide support for secure web gateway operations, manage Zscaler services, oversee incidents and change requests, support various security systems, create operational documents, identify automation opportunities, collaborate with teams.
Implement and enhance firewall-as-a-service solutions, support secure web gateway operations, manage Zscaler services, oversee incident management, support web application firewalls, create operational procedures, automate security operations, and collaborate on security solutions integration.
Implement and enhance firewall-as-a-service solutions, manage secure web gateway operations, optimize Zscaler services, support incident management, automate security operations, and collaborate with teams to maintain security solutions.
Implement and enhance security solutions, manage incidents, support operations of various security systems, create operational procedures, identify automation opportunities, collaborate with teams.
The Senior Technical Support Engineer on the Integrations Team at ServiceNow is responsible for guiding customers through technical issues to ensure timely resolutions. This role involves troubleshooting technical cases, providing customer support through various channels, and collaborating with other teams to resolve complex issues. The engineer will also provide input for process and product improvements based on customer interactions.
The Senior Technical Support Engineer on the Integrations Team at ServiceNow is responsible for resolving technical cases created by customers, providing excellent customer support experiences, and collaborating with other teams to troubleshoot and resolve complex issues.
Be a core part of a new team building in Sydney as an Associate Technical Consultant at ServiceNow Impact. Deliver technical accelerators to customers, provide technical expertise, and contribute to innovation efforts.
As a Presales Solution Consultant for IT Asset Management at ServiceNow, you will drive innovative business solutions for customers by applying technical and business skills. You will advise customers on using ServiceNow ITAM suite, share best practices, deliver presentations and demos, and promote ServiceNow technology and trends. Join a team focused on collaboration, learning, and innovation.
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