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As a Technical Support Engineer at Snyk, you'll engage with customers daily, addressing inquiries, reproducing and resolving issues, and collaborating with the engineering team for technical escalations. You'll also manage customer expectations and contribute to improving support processes and documentation, shaping best practices in technical support while possibly transitioning to a developer role over time.

As a Senior Finance Systems Administrator at Snyk, you will manage and optimize core finance applications, primarily focusing on NetSuite. Your responsibilities include supporting order-to-cash processes, responding to user requests, customizing NetSuite, ensuring system integration with platforms like Salesforce CPQ, and developing documentation and training.

The VP of Technical Success at Snyk will lead a global team focused on delivering transformational technical success services, including onboarding and customer experience enhancement. Responsibilities include defining strategy, improving interdepartmental processes, managing strategic customers, building organizational structures, and overseeing performance metrics to drive operational success and customer satisfaction.