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Consultant at SailPoint responsible for installation, integration, and deployment of software solutions, configuring SailPoint solutions, delivering technical training, and building rules for customers.
Provide technical support to SailPoint customers and field personnel, troubleshoot and resolve technical problems, collaborate with internal teams, deliver product fixes, document solutions, work in rotational shifts, and impress customers with empathy and technical ability.
Responsible for installation, integration, and deployment of SailPoint IdentityIQ in client environments. Communicates technical aspects to clients and partners, conducts post-sales requirements gathering, manages project scope, and delivers technical training to implementation partners.
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As a Senior Consultant at SailPoint, you will work on installation, integration, deployment of SailPoint software and SaaS solutions. Responsibilities include technical training, rules building, and project management. Requires 3+ years of tech company experience and knowledge in Java, Oracle, and networking principles.
The Cloud Support Engineer at SailPoint plays a crucial role in post-implementation support for IdentityNow (IDN), resolving technical customer issues and ensuring client satisfaction. Responsibilities include working on complex support issues, collaborating with internal teams, and providing support for IdentityNow in client environments. Required skills include experience in IAM, familiarity with IAM tools and technologies, and expertise in various web technologies and systems.
As a Sr. Cloud Support Engineer at SailPoint, you will be responsible for resolving complex technical support issues for the IdentityNow product. You will work closely with customers and internal teams to ensure high customer satisfaction.
The Sr. Cloud Support Engineer at SailPoint plays a crucial role in post-implementation support for SailPoint's IdentityNow product. Responsibilities include resolving complex customer support issues, collaborating with internal teams, and providing support for client environments. The role requires 5-7+ years of support experience and at least 2 years of experience with IdentityNow or other IAM solutions.
Responsible for configuring, administering, monitoring, and troubleshooting financial systems, primarily the Source to Pay application. Collaborate with various departments to propose system solutions and respond to user issues. Create documentation, conduct training, and identify opportunities for improvement. Bachelor's degree in relevant field and 2+ years of hands-on experience required.
The Sr. Cloud Support Engineer at SailPoint provides post-implementation support for SailPoint's IdentityNow service, resolving customer support issues and ensuring high customer satisfaction. Responsibilities include resolving support issues, working with various teams to resolve Out-Of-The-Box issues, and providing post-implementation support to clients. The role requires 5-7+ years of support experience and familiarity with web technologies, databases, directories, and network troubleshooting. Nice-to-have skills include experience with SSO platforms, enterprise systems, identity management provisioning systems, security software, and programming languages like Java.
As a Senior Consultant at SailPoint, you will work on projects to establish connectivity to customer environments, implement solutions for small to medium-sized projects, manage projects of varying sizes and complexity, and mentor junior consultants. You will have the opportunity to work on installation, integration, configuration, and deployment of SailPoint software and SaaS solutions.
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