As a Technical Support Analyst, you will assist customers by resolving complex technical issues, ensuring high customer satisfaction through effective communication and by providing support across multiple channels. You will document solutions, collaborate with various teams, and analyze software performance, while also assisting with customer configuration tasks and mentoring junior support staff.

As a Security Engineer at RunPod, you'll safeguard the GPU cloud platform, ensuring customer workload security. The role involves identifying vulnerabilities, developing solutions, collaborating with software teams, and improving security practices for cloud environments.