Top Customer Success Jobs

The role involves managing customer relationships to maximize satisfaction, retention, and expansion within a designated book of business by identifying growth opportunities and utilizing customer insights.

Lead the On Demand Support team to enhance customer satisfaction, analyze performance metrics, and drive operational efficiencies while engaging and developing team leaders.

Lead and empower a large onboarding team, driving operational excellence, shaping customer onboarding strategies, and utilizing AI solutions for efficiency.

The Senior Learning & Development Specialist designs and facilitates learning programs using AI tools, manages stakeholder relationships, and drives business success through data-driven insights and effective learning experiences.

The Senior Leader for Benefits Advising will enhance advising strategies, drive customer retention, facilitate team development, and ensure compliance in health insurance offerings.

The Government Affairs Lead will drive Gusto's government affairs strategy, manage complex policy challenges, represent Gusto to government officials, and build stakeholder relationships to influence policy outcomes.

The role involves leading and developing a customer onboarding team, improving customer retention metrics, and enhancing onboarding experiences using data and AI.