Top Customer Success Jobs

Manage full-funnel payment performance for strategic merchants, using payment and risk data to identify optimization opportunities across conversion, fraud, risk, and cost efficiency. Partner with commercial, product, and analytics teams; lead customer discussions; promote relevant Adyen products; build dashboards and scalable analytical tools; enable stakeholders through training; and mentor team members.

The Team Lead in Account Management will mentor a team, drive commercial growth, foster collaboration with merchants, and influence strategic initiatives to enhance revenue and client relationships.

Manage and grow enterprise merchant relationships, identify expansion and product opportunities, drive commercial conversations, provide strategic payments guidance using data, and coordinate cross-functional projects to deliver outstanding customer outcomes.

Lead and develop a Technical Support team, guiding them in solving technical issues for merchants and collaborating across various departments.

In this role, you will develop and implement internal communication strategies for the Tech organization, ensuring alignment with business priorities while empowering teams and translating complex topics into clear narratives.

The Account Manager at Adyen manages relationships with international merchants, focusing on commercial growth and customer satisfaction. Responsibilities include collaboration, project management, and driving commercial discussions to achieve strategic targets while maintaining strong customer relationships.

Lead the Payments Partnerships team, managing relationships and driving initiatives with payment partners while mentoring team members and shaping the strategy.

As an Enterprise Account Manager, you'll manage relationships with large enterprise merchants, providing strategic advice and collaborating cross-functionally to enhance customer experience and satisfaction.

The Account Manager will drive customer growth by managing relationships, identifying opportunities, and overseeing projects to ensure satisfaction and maximize account value.

Lead customer advocacy across Europe by building Customer Advisory Boards, merchant communities, and executive engagement programs. Embed customer insights into product and industry strategy, represent Adyen in industry forums, develop thought leadership and conference presence, and partner cross-functionally to amplify merchant voices and influence partners, regulators, and networks.