Top Customer Success Jobs
The EVP of Customer Success and Services will lead global customer success initiatives, ensuring customers achieve their desired outcomes and maximize value from the tech skills development platform. Responsibilities include building teams, driving customer retention and engagement, establishing data-driven processes, and fostering a culture of customer success throughout the organization.
The Product Support Representative provides excellent customer service by addressing technical, subscription, payment, and administrative questions. Key responsibilities include responding to customer inquiries, troubleshooting issues, and collaborating with teammates to enhance the support experience.
As the Director of Customer Education & Community, you'll plan, execute, and evaluate self-serve content, collaborating with Customer Success, Marketing, and Product teams. You'll create strategic educational content, drive data-informed decisions, and enhance customer engagement through webinars and user groups, ensuring customers achieve their business goals.
The SEO Specialist II will enhance the company's search visibility and drive organic traffic through technical and on-page SEO strategies. Responsibilities include conducting SEO audits, optimizing content for keywords, collaborating with marketing teams, executing link-building strategies, and analyzing SEO performance with tools like Adobe Analytics. The role requires staying updated on SEO trends and implementing generative engine optimization strategies.
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